About Dig Out WNY

Locally owned excavation and demolition for Buffalo and WNY

Who we are

Dig Out WNY is an excavation, demolition and construction company owned and run in Western New York. We work for homeowners and businesses in Buffalo, NY and towns across Erie and Niagara counties, on jobs from sewer laterals and garage tear-downs to commercial site development. Call or text (716) 444-6613; we walk your site before pricing it and give you a plain answer on what's involved.

Dig Out WNY is who you call when something has to come out of the ground, come down, or go up in its place. We're locally owned, we work in Buffalo and the towns of Erie and Niagara counties, and we take work from homeowners and businesses alike. That can mean a sagging detached garage behind a city double, or a commercial lot that needs stripping, grading and a stone base before a building goes up.

What you get from us is easy to describe. You reach a person when you call or text (716) 444-6613. We come out and see the property in person before any price gets discussed. And you get straight answers about the ground, the permits and the order the work has to happen in, including the parts that depend on your town rather than on us. When you're ready to talk through a job, the contact page lists every way to reach us.

How we work

What you can expect from us

Owned and run locally

A Western New York company working in Buffalo and out across Erie and Niagara counties, from city blocks to village streets and town subdivisions. We answer our own phone.

Eyes on the site first

No number until we've walked your property. Access, slope, buried lines, drainage and where the spoils can go all shape a job, and none of them come through on a phone call.

Call or text, your choice

(716) 444-6613 takes both. Texting a few photos of the garage, pool, driveway or soggy corner of the yard is a quick way to get things moving.

Plain talk, tidy sites

You hear what the job involves, which rules depend on your town, and what the ground turned up. The site stays picked up while the work is underway.

Why every price starts with a walk around your property

Photos and a phone call get us most of the way to understanding a project, but the details that change a job only show up in person. So before we price anything, we walk it with you. Here's what we're sizing up while we're there:

  • Access. How wide the gap is between the house and the lot line, whether a machine can reach the back yard without crossing a neighbor's lawn, and what wires hang overhead.
  • What's likely buried. Where the sewer lateral and water service leave the house, where downspout and sump lines run, and whether an old tank or slab was abandoned in place.
  • Where the water goes. Low spots, which way the yard pitches, and where runoff from a new driveway or slab would end up.
  • Where the material goes. Whether dug-out soil can stay for backfill or has to be trucked away, and where a truck or container can sit without blocking the street.

Once we've seen it, you get a price built on your site, with a plain explanation of what it covers and what could change it.

What we'll tell you up front, even when it slows things down

Some parts of a job can't be shortcut, and you'll hear about them before you pick a start date.

  • The utility locate takes days, not hours. New York's Part 753 regulation (16 NYCRR) makes filing the locate request the excavator's job, so on our jobs that's us. It has to be filed two to ten working days ahead, the day it's filed doesn't count, and neither do weekends or public holidays. If a utility reports that its marks within 15 feet of the work won't be ready, the start waits.
  • 811 won't mark everything. Utility locators don't always flag private lines: your sewer lateral, water service, sump line, lamp-post wiring or invisible dog fence. We'll ask what you know about where yours run.
  • Demolition needs an asbestos survey first. Before anything is torn down, New York's asbestos regulation, 12 NYCRR Part 56, calls for a survey by a New York State asbestos inspector, and the municipality issuing your demolition permit gets a copy. A newer build date is no way around it: the Department of Labor's position is that a structure with no survey must be assumed to contain asbestos. Planning any house or building demolition starts there.
  • Permits depend on your municipality. Building and demolition permits usually come from the City of Buffalo or from your town or village, and requirements differ from one office to the next. We'll tell you what's typical and point you to the office with the final word.

Older houses and lake clay: the ground we work in

Much of what we dig around was built long before its current owners moved in. Five-year Census estimates covering 2020 through 2024 put the median year built for housing units at 1939 or earlier in the City of Buffalo, 1957 across Erie County and 1958 in Niagara County. On lots that old it's common to find clay tile sewer pipe under the lawn, stone, brick or block foundation walls, and detached garages sitting on slabs that have heaved for decades.

Then there's the soil. The USDA's official description of the Odessa series, found principally on the Erie-Ontario plain, describes very deep, somewhat poorly drained ground formed in clayey deposits left by glacial lakes, with water moving slowly through the lower layers. Ground like that is why an open trench can sit full of water in April, why clay backfill goes back in thin lifts compacted one at a time, and why yard drainage fixes come up so often around here. Old clay tile laterals are their own story, and sewer lateral replacement is a regular part of working on houses this age.

Houses, storefronts and raw land: who we work for

We take residential and commercial work, and the approach doesn't change between them: see the site, give a straight answer, keep the job clean.

For homeowners it's usually one focused project. That might be a garage tear-down that leaves a clean pad for the next one, an old in-ground pool filled in, a cracked driveway ripped out to a base that will hold, or a foundation dug for an addition.

For businesses, builders and property managers the ground is usually bigger: site work and site development, stone base for parking lots and private roads graded ready for paving, water and conduit runs underground, storm drainage, and clearing overgrown land before anything gets built.

Either way, a tidy job site is part of the work, not an extra. You'll always know what's finished, what's next and anything the dig turned up that changes the plan.

What we do

What we take on

Demolition & Removal

Excavation & Earthwork

Building & Foundations

Sewer, Water & Utilities

Driveways & Finish Work

Questions & answers

Questions about working with us

Is Dig Out WNY a local company, and which towns do you cover?

Yes, Dig Out WNY is locally owned and works across Western New York. That covers the City of Buffalo plus cities, towns and villages in Erie and Niagara counties, including Amherst, Cheektowaga, Tonawanda, West Seneca, Hamburg, Orchard Park, Lancaster, Clarence, Grand Island, Lockport, Niagara Falls and East Aurora. The full list, with a page on each community, is on our service areas page. If your town isn't there, call or text and ask anyway.

Do you look at the job in person before you give me a price?

Yes, nobody gets a number from us until we've stood on the property. A picture can show a garage, but it won't show a soft spot in the yard, a gas meter beside the only path a machine can take, or the cleanout that tells us where your lateral runs. Seeing it lets us price your job instead of an average one, and it gives you a chance to ask questions face to face.

What should I text you before you come out to look at the job?

A few photos and a sentence or two is plenty. Send a wide shot of the work area, one showing how a machine would get there from the street, and close-ups of anything that worries you, like a cracked slab or standing water. Add your street and town and roughly when you'd like the work done. Text it to (716) 444-6613 and we'll reply to set up a time to walk the site.

Do you take commercial jobs, or mostly homeowner projects?

Both: we take residential and commercial work. On the commercial side that includes site development, excavation and stone base for parking lots and private roads, underground water and conduit runs, storm drainage and clearing lots before construction. For homeowners it's garage tear-downs, pool removals, driveway rip-outs, sewer laterals, foundations and additions. The full services list breaks each one down.

Will you tell me if my project needs a permit or an asbestos survey?

Yes, and we'll tell you early, before you've picked a start date. Department of Labor guidance is that demolishing a building or structure, a detached garage included, calls for an asbestos survey first, whatever year it went up. Skip the survey and the structure is presumed to hold asbestos. Building and demolition permits are issued locally by the city, town or village where the work happens, so we'll explain what's usually involved and send you to the building department that makes the call. We won't guess at a fee or a timeline we can't confirm.

What happens if you dig into something nobody expected?

You hear about it from us right away, with a straight explanation of what it means for your job. Old ground around here turns up surprises: a buried foundation from an earlier building, an abandoned clay pipe, rubble fill, or a private line nobody knew was there. We'll show you what we found, lay out the options, and agree on the next step with you before the plan changes.

Something to dig, tear down or build? Let's look at it

Call or text (716) 444-6613 with what you have in mind and a few photos. We'll set a time to walk your site and give you a straight answer.