Service areas

Where we dig, demolish and build in Erie and Niagara counties

Quick answer

Dig Out WNY takes on excavation, demolition and construction jobs across the City of Buffalo and fifteen nearby communities in Erie and Niagara counties, from Niagara Falls and Lockport south to Orchard Park, Hamburg and East Aurora. Homeowners, builders and businesses get the same service everywhere, but soil, rock depth, permits and sewer rules shift at municipal lines, so each price follows a look at the property.

One phone number covers the whole map. Whether it's a sewer lateral in Buffalo, a garage coming down in North Tonawanda or a basement dig on a new lot in Orchard Park, you call or text (716) 444-6613, and we answer our own phone. Residential and commercial jobs are both welcome. The sixteen communities below are a starting point, not a fence: if your property sits somewhere else in Erie or Niagara County, ask.

The digging itself doesn't change much from place to place. What changes is the ground under the lawn and the rulebook at the municipal office. The northern suburbs sit on a flat former lakebed, two limestone escarpments cross the region, and the Southtowns climb into shaly hills. Sewer service can switch from a town district to a county district inside the same town. The sections below lay out those differences so you know what to ask before anything gets dug.

Pick your town

16 communities across two counties

Erie County

Niagara County

Buffalo, fifteen neighbors and the lines between them

The list starts with the City of Buffalo and runs out through Erie County: Amherst and Williamsville, Cheektowaga, Kenmore and the Town of Tonawanda, Grand Island, West Seneca, Lancaster and Clarence, then south to Orchard Park, Hamburg and East Aurora. Across the county line sit three Niagara County cities: North Tonawanda, Niagara Falls and Lockport.

Place names can fool you. Census records list a Tonawanda city and a Tonawanda town in Erie County, plus the separate city of North Tonawanda in Niagara County, and Lockport is both a city and a town. Each is its own municipality, so permit and inspection rules follow the one your lot is actually in, not the name on your mail.

Housing age splits the list too. In the Census Bureau's 2020-2024 estimates, the median year built for Buffalo's housing is 1939 or earlier. The medians run 1941 in the City of Lockport, 1949 in Niagara Falls and 1954 in the Town of Tonawanda, then climb to 1971 in Amherst, 1977 in Orchard Park, 1983 in the Town of Lockport and 1989 in Clarence. That gap shows up underground: older blocks tend to hold clay tile laterals and decades of fill, while newer subdivisions tend to have plastic pipe and a graded plan to follow.

The lake plain: flat ground that stays wet into May

The USDA soil survey of Erie County places the county's northern half, plus a strip along its western side, on the Erie-Ontario lake plain, land that "typifies the topography of an abandoned lakebed." In Buffalo's flat neighborhoods and nearby suburbs it maps Urban land-Odessa complex, where streets, roofs and lots are interlaced with scraps of Odessa soil so intricately that the survey mapped the two as one unit. Odessa formed in clay that settled on an old lake bottom. A typical profile runs about 9 inches of silt loam, then mottled silty clay, then varved silty clay to 60 inches, and the survey rates bedrock as 5 feet down or deeper.

The catch is water. Permeability in Odessa soils is slow or very slow, and water perches near the top of the subsoil for the whole stretch between December and May. The survey names better natural drainage as the main soil management need on this plain. On a job, that means spring trenches that seep, spoil piles that turn to paste, and clay backfill that has to go back in thin, compacted lifts or be swapped for stone around pipe and foundation walls. It also explains puddles that linger long after a storm.

The flat ground carries on into Niagara County. That county's survey calls Odessa-Lakemont-Ovid its largest soil association: level land with a clay-rich subsoil on the lake plains south of the escarpment, where new neighborhoods were spreading near Niagara Falls when it was written. Natural drainage is again the main planning concern.

Limestone ledges, then shale hills in the Southtowns

Two rock steps cross the region. The Onondaga limestone escarpment runs east-west through northern Erie County, facing north and generally steep. Along its top edge the soil is thin: Benson soils, profiled near Kraus and Greiner Roads in Clarence, mostly sit 10 to 20 inches above fractured limestone, and the survey notes that this rock "generally requires blasting." In Niagara County, the Niagara Escarpment divides the Ontario Plain from the Huron Plain. Most of the City of Lockport falls in a soil association where limestone lies 3½ to 6 feet down in some areas, often with large stones above it, and where underground installations are costly in many places.

South of Buffalo the land climbs onto the Allegheny Plateau, with steep valley walls and flat-topped hills. Glacial till, not lake sediment, is the main parent material there. Manlius soils, profiled near Chestnut Ridge Park in Orchard Park, rest on acid shale 20 to 40 inches down, and common plateau soils such as Volusia and Mardin carry a dense fragipan, with water perched above it in winter or early spring. An old glacial-lake shoreline, the Beach Ridge, angles from Alden to North Collins; the well-drained shaly Blasdell soils tied to it were profiled half a mile west of the Village of Hamburg. Up here the survey flags erosion on hillsides and valley sides, so silt fence and quick seeding matter as much as the dig.

Sewer districts and sale inspections change at the line

Who runs the sewer under your street depends on the district, and districts don't always follow town lines. Erie County's Division of Sewerage Management lists county districts that serve pieces of several towns. District No. 1 covers southern Cheektowaga and northern West Seneca, with treatment by the Buffalo Sewer Authority. District No. 3 serves the villages of Blasdell, Hamburg and Orchard Park and parts of the Town of Hamburg. District No. 5 covers parts of Amherst and Clarence, and District No. 8 serves the Village of East Aurora and part of the Town of Aurora. Outside those districts, ask the town, city or village which system you're on.

Rules ride along with the district. In Amherst, the Town's time-of-sale sewer inspection covers homes built before 1965 in its Consolidated Sewer District, but not the Village of Williamsville or properties on County District No. 5. Don't assume the next town works the same way. Before a lateral repair, a tear-down or a closing, confirm the requirements with that municipality's engineering or building office.

How we work

The same standard in every town

One number, sixteen communities

Call or text (716) 444-6613 from Buffalo, the Erie County suburbs or the three Niagara County cities. We answer our own phone, not an answering service.

Site walk before pricing

We walk the site before we price it, so rock ledges, wet clay, tight access and overhead wires get spotted before the number is set, not after.

Homes and commercial sites

Residential and commercial work: laterals and garage tear-downs for homeowners, foundations and site prep for builders, parking lots and drainage for businesses.

Municipal line comes first

Permits, sewer districts and sale inspections change at municipal lines, so the first question on any job is which city, town or village the address is really in.

Questions & answers

Questions about where we work

Will you take a job in a town that isn't on your list?

Yes, it's worth asking. The sixteen communities on this page are the ones we list, not a hard boundary, and the work reaches Buffalo and the towns around it on both sides of the Erie-Niagara county line. Text (716) 444-6613 or email us with the address, a few photos and a short description of the job, and you'll get a straight answer on whether it fits. The contact page works too.

Why do some digs around Buffalo hit rock while others hit only clay?

It depends on which ground your lot sits on. Across the lake plain that takes in Buffalo and the northern suburbs, and on Niagara County's lake plains, much of the soil formed in glacial-lake clay and silt, and the Erie County survey puts bedrock under Buffalo's Odessa soils at 5 feet or more. Along the top edge of the Onondaga escarpment, Benson soils mostly sit 10 to 20 inches above fractured limestone. In the soil association that takes in most of the City of Lockport, limestone lies 3½ to 6 feet down in some areas. That's one reason we walk the site before we price it.

Can a sewer inspection rule cover only part of a town?

Yes, and Amherst shows how. The Town requires a sanitary sewer inspection and a Certificate of I&I Compliance before title transfers, but only for residential structures built before 1965 in its Consolidated Sewer District. Addresses in the Village of Williamsville fall outside it, and so do properties whose sewer service comes from Erie County's District No. 5. Where footing drains or a basement floor drain feed the sanitary line, the Town calls for cutting them off it and sending that water to a sump pump system instead. Check with your own municipality early, since every town writes its own rules.

Is spring a bad time to dig foundations or sewer trenches here?

It's workable, but plan for water. In the Odessa clay mapped across Buffalo, the county soil survey says water perches high in the subsoil every December through May, and on the Southtowns plateau, fragipan soils hold water above that dense layer in winter or early spring. Open trenches can seep, spoil turns sticky, and saturated clay doesn't compact well as backfill. Drier months are easier, but a failed lateral or a closing date won't wait, so a spring dig just means pumps, stone and more care.

What does an older house change about the dig?

Usually more surprises underground. Buffalo's median year built is 1939 or earlier, and the City of Lockport and Niagara Falls aren't far behind, so laterals there tend to be vitrified clay or cast iron with joints that roots find, and old foundations, fill and buried debris turn up. In Clarence, where the median is 1989, you're more likely to find plastic pipe and a planned grade. Either way, it pays to find the lateral's route and cleanout before any trench opens.

What should I send before you come out to look at a job?

Start with the street address, since it tells us which city, town or village and which sewer district applies. Add photos of the work area and the way in for equipment, a property survey if you have one, and copies of any notice you've received, such as a failed sewer inspection or a demolition order. If you know where the sewer cleanout or an old septic tank is, mark it. Text it all to (716) 444-6613 or send it through the contact page.

Not sure your street is covered? Ask.

Text (716) 444-6613 the street address and what needs digging, tearing out or building. Outside the sixteen communities? Ask anyway.