Underground Utilities
Trenching for water services, electric and data conduit and gas lines, with proper bedding and cover.
Sewer work in Buffalo, NY usually means repairing or replacing the sewer lateral, the owner's pipe that runs from the house to the public main under the street. Dig Out WNY digs the line open-cut, removes failed clay tile or Orangeburg pipe, lays new PVC on crushed-stone bedding, leaves it exposed for the inspector, then backfills and restores the ground for residential and commercial owners.
If the floor drain in your basement keeps backing up, or a drain company has cut roots out of the same line twice, the trouble is often the sewer lateral: the pipe between your house and the main. Under the Buffalo Sewer Authority's regulations, the owner bears the cost of installing and connecting that pipe, which runs from five feet outside the foundation all the way to the main, even beneath the sidewalk and street.
Our sewer work is open-cut. We trench down to the pipe, expose it, and repair or replace it in the open where an inspector can see every joint. That covers residential laterals, commercial services, new tie-ins, and capping old lines when a building comes down. We do it in Buffalo neighborhoods and the Erie and Niagara county towns around them. Call or text and we pick up our own phone, then walk your site before we put a price on the dig.
What is included
Many homeowners assume the city's pipe starts at the property line. It doesn't. The Sewer Use Regulations of the Buffalo Sewer Authority (BSA) define the building service sewer as the horizontal pipe that begins five feet outside your foundation wall and ends at its connection with the main. The same regulations put all costs of installing and connecting that pipe on the owner.
So when a lateral breaks under the tree lawn, the sidewalk or the pavement itself, the repair is normally yours to fund. The Authority also reserves the right to inspect a lateral and direct the owner to fix one that's letting groundwater or debris into the system. The main in the street is public; your line up to it is not.
Across Erie County the picture is similar but not identical. The county's Division of Sewerage Management describes laterals in its sewer districts as private lines the owner is responsible for from the building to the main, and says it legally can't do repair work on private property. Its developer-funded lateral replacement program stopped taking new candidates in April 2024, and the county's own notice tells owners with problem laterals to consider replacing them at their own cost. Towns and villages that run their own sewer departments set their own rules, so confirm the dividing line with your municipality before anyone prices the job.
Buffalo's housing is old. In the Census Bureau's 2020 to 2024 survey figures, about six in ten of the city's homes date to 1939 or earlier, and roughly four in five went up before 1960. In a house that old, the original lateral may still be in service.
Erie County's sewer division notes that older laterals, many built before 1975, are often clay tile, asbestos or Orangeburg pipe, and that roots get in through joints and fractures. Each material fails in its own way:
Add a sag, where a length of pipe settled and now holds standing water and solids, and you get the familiar cycle: slow drains, roots cut out, the same clog a year later. Once that pattern sets in, replacing the run usually makes more sense than another round of cleaning.
Any work on a public sewer main in the city needs a sewer tap permit from the BSA. Its tap application asks for the master plumber's name and license expiration date, plus a street cut permit number that must come from the City's Streets department. The Authority asks for three to five business days after it receives an application to process it, and tap inspections are booked through its Chief Inspector.
That order matters on a dig. The street cut has to be in hand before pavement comes up, and the regulations say the connection is made under the Authority's supervision, so new pipe stays exposed until it has been seen.
Inside an Erie County Sewer District, the county's repair detail says a permit and inspection are required, with 48 hours' notice for the inspection. Towns and villages with their own sewer offices may add requirements of their own, so check with yours. We schedule the digging around the permit and inspection dates rather than the other way around. If the work is on a commercial site or crosses into a neighbor's yard, reach out early so the paperwork doesn't hold up the trench.
A new lateral is only as good as what it sits on. Buffalo and towns with their own sewer departments set their own specs, but the standard house-service details Erie County uses in its sewer districts give a clear picture: pipe laid on undisturbed subgrade in No. 1 crushed stone or gravel, 4 inches under and 6 inches over. For new builds the county calls for 4-inch SDR-35 PVC at a 2 percent minimum slope. For repairs, the new pipe is pitched to match the existing line and joined to it with mission-type couplings.
The same drawings show a clay dam in the trench near the right-of-way line so the stone bedding doesn't carry groundwater along the pipe, select backfill anywhere the trench runs under pavement, and concrete encasement on new builds when pipe under pavement has less than 4 feet of cover. Cleanouts belong in lawn areas where possible, and a repair that starts in the right-of-way needs a 6-inch cleanout near that line if none existed.
Above the pipe we backfill in compacted lifts so the trench doesn't sink after the first thaw. In the city, the permittee has to restore disturbed streets and sidewalks to the City's satisfaction. Lawns get topsoil and seed, or hydroseeding for a long strip, and if the trench crossed a gravel drive, we can rebuild the stone base as part of our driveway and parking lot work.
Not every sewer job is a repair. A new house on an old city lot still needs its own connection: the BSA regulations call for a separate building service sewer for every building, apart from a narrow exception for a rear building on the same lot, and an old lateral may be reused for a new building only after the Authority examines it and finds it meets the regulations and City code. Wherever possible, the line is supposed to enter the house below the basement floor, which sets how deep the trench runs. That work pairs naturally with new home construction.
Replacing a lateral is also the moment to deal with roof or sump water tied into it. Buffalo's regulations bar roof downspouts, exterior foundation drains and areaway drains from any house sewer that drains to a public sanitary sewer, and they list deterring storm water from the Authority's combined sewers among their purposes. Erie County's standard details rule out downspouts, sump pumps and footing drains on the lateral. Moving that water to a bubbler line or another outlet your municipality accepts is part of our storm water drainage systems work.
When a building comes down, its lateral has to be abandoned the approved way. In the city the BSA handles this with a lateral abandonment permit, and its options include removing the pipe within two feet of the main, as its detail shows, or filling the old line with flowable fill, where a spot cut of the street can be used to set the plug. We handle that dig as part of demolition site work.
How it works
We walk the site, find the cleanout and the spot where the pipe leaves the foundation, and go over any camera report a plumber or drain company already gave you.
Permits for your municipality come first, with a street cut added when the main sits under the road, and a Dig Safely New York locate request goes in before digging.
We dig to the pipe, slope or shore the walls as depth requires, and expose the old line back to sound pipe, the wye or the main.
New PVC goes down on stone bedding at the right pitch with proper couplings and cleanouts, and the trench stays open until the inspector has seen the work.
We backfill in compacted lifts, use select fill under pavement, and finish lawns with topsoil and seed while sidewalk or street patching is lined up under the permit.
Service areas
Pick your town to see what digging and building there involves, or call and we will tell you straight away whether we can get to you.
Questions & answers
In most cases the property owner does. The Buffalo Sewer Authority's regulations define the building service sewer as running from five feet outside the foundation to its connection at the main, and they assign all costs of installing and connecting it to the owner. That includes the stretch under the sidewalk, tree lawn and pavement. The main itself is public, and the Authority can inspect a lateral and order the owner to correct one that lets groundwater or debris into its sewers. If you aren't sure where your line connects, or whether anything unusual applies to your address, ask the Authority before work starts.
Look at any exposed length of the outside line, at a cleanout or where it was dug before, and consider when the house was built. Clay tile is hard, reddish-brown or tan, and comes in short sections with bell-shaped joints. Orangeburg is black and fibrous, a little like rolled tar paper, and it often goes oval instead of round after decades in the ground. A camera inspection from a drain company confirms what's out in the yard, and we're happy to go over that report with you.
Yes, when the rest of the line is sound. A spot repair cuts out the failed length, and Erie County's repair detail shows new PVC joined to the existing pipe with mission-type couplings and pitched to match it. The catch is the pipe on either side. If it's Orangeburg that's already flattening, or clay tile with roots at every joint, fixing one section usually just moves the failure a few feet down the line. We'll tell you which situation you're in once the pipe is exposed.
For part of it, usually. While the trench is being opened, the old line keeps carrying whatever it still can. The house is cut off from the moment the old pipe comes out until the new pipe is joined to what stays, and we'll tell you before that window starts so you can hold off on laundry, showers and flushing. Anything that goes down a drain in the meantime ends up in the open trench. In a multi-unit building, tenants need the same heads-up.
Water coming up through the basement floor drain is the one most people notice first. Others include several fixtures draining slowly at once, a toilet that gurgles when the washer empties, a sewage smell outdoors, roots cleared from the same line more than once, and a soft or sinking strip of lawn between the house and the street. A single symptom can be an ordinary clog. A pattern usually points to a broken joint, a sag or a collapse. If backups happen only in heavy storms and the neighbors get them too, the main may be the problem rather than your line.
Yes, restoration is part of the job. We backfill in compacted lifts so the trench doesn't settle, then finish lawn areas with topsoil and seed. In Buffalo, the regulations make the permittee responsible for restoring streets, sidewalks and other public property disturbed by the work to the City's satisfaction. We'll spell out which surfaces are in the scope before we start. If a slight low spot shows up after the first freeze and thaw, topping it off with soil is normal.
Related work
Trenching for water services, electric and data conduit and gas lines, with proper bedding and cover.
French drains, catch basins, culverts and downspout lines that get standing water off clay-soil yards.
Recreational, farm and storm water ponds dug to depth, with the outlet and overflow planned in.
Excavation and compacted stone base for driveways, private roads and parking lots, ready for paving.
Old detached garages, sheds and slabs removed, even at the far end of a tight city driveway.
Houses and buildings taken down safely, utilities capped, debris hauled off and the lot left graded.
Call or text (716) 444-6613 and tell us which drain is backing up and where the line heads to the street. We walk it before we price the dig.